Speech analytics for your industry: check every call against your own rules
Pick an industry to see which calls to check, which metrics to track and how the result reaches your CRM.
Which industries is Leksta speech analytics for?
Leksta is call speech analytics for any business where sales and bookings happen on the phone: clinics, real estate, windows and furniture, education, beauty and fitness, contact centers, insurance and legal, hotels and tourism. Checklists and metrics are set up for your industry, and the call result goes to your CRM.
Pick your industry
- Clinics and dental practices Leksta transcribes all administrator calls, shows where patients are lost and sends the result of each call to CRM.
- Real estate and new builds Qualification, objections and lead sources are visible from the call itself, without manual listening.
- Windows, furniture, renovation and construction You see which calls did not reach a measurement visit and why the customer left to "think".
- Education and online schools Leksta shows objections, script scores and the best calls for training new hires.
- Beauty, health and fitness Control of service standards and upsells across all branches without the manager traveling.
- Contact centers and outsourcing Auto-scoring by the client's checklist, calibration with manual checks and reports for clients.
- Insurance and legal services Checking required wording and forbidden phrases in all recorded calls.
- Hotels and tourism You see where a phone call did not become a booking, and you win the guest back.
Try speech analytics on your own calls
14 days and 120 call minutes free. Need help with setup? Request a demo.